Meet The Faces Behind JamRock Security
We’re Don Woodstock and Kathy Harris, proud owners of JamRock Security.
We look forward to sharing our story. We hope that you will enjoy getting to know us better.
After more than twenty years of working for others in the security field, we decided to start our own company. Getting into this business has been a dream come true and a fascinating journey thus far.
We formed our company in February 2014. Don has worked in the security business for more than twenty years. Don's other business ventures include his own Jerk Spice (mild, medium, hot) which is very flavourful!
Four years ago, we were one of the few security companies offering automation, but now it is a lot more common today. The general public has a better appreciation of combining security and automation on one platform.
Security is one of the most substantial things we do to protect our families. We, not only deter burglaries but also provide life-saving devices like 'monitored' smoke or CO detectors that offers 'peace of mind.'
We choose to stay open seven days a week from 9 am to 10 pm because our potential & existing customers are not always available during 9 am to 5 pm. We are the only security company to offer flexible working hours. Many of our customers cannot take a day off work to install a security system. Our philosophy is to be available whenever our clients are available.
As a business, we believe what sets us apart from the others is providing quality products, knowledgeable staff, and exceptional service. Our core belief is - Doing right by our customers - always! This is the main reason we have an A+ rating with the Better Business Bureau. We attribute our success to always answering the phone when customers call. If there is a need, we visit our customer's home the same day or the next. We always go the extra mile to ensure our customers are satisfied. We believe in exceptional customer service with a smile. We enjoy building relationships and meeting new individuals on a regular basis.
Getting a referral from a customer or receiving a five-star review on Google or on the Better Business Bureau site are two aspects that have been immensely satisfying. When their friends or relatives want a security system, and we are remembered, it means the world to us. We also derive satisfaction from knowing that we have secured a home or business, and owners can go on vacation with the peace of mind that their properties are secure.
When not at work (which seems like we're always working), Don enjoys fishing and serving the community bringing about meaningful changes, while Kathy enjoys decorating and gardening. Currently, Don Woodstock is running for Mayor in Winnipeg. Wish him luck for Oct 24th.
We are also ‘go green’ individuals and preserving the environment is a very personal cause to us. We advocate for simple but effective ways to help protect the environment. It is extremely important that we do our bit and we all have a role to play to be better stewards of the environment!
We have enjoyed sharing our story about the things which matter to us and how they influence the way we do business.
If you or someone you know could benefit from our expertise in commercial and home security system services in Winnipeg, MB and its surrounding cities, we invite you to get in touch. Please visit our website at www.jamrocksecurity.ca.
Don and Kathy